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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17270
Experience:  Over 16 years of experience installing and repairing electronics.
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My daughter has forgot her password

Customer Question

Hi my daughter has forgot her password
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.
I am Pete, and I'll be happy to assist with your question today.
The password ***** ***** security feature, so if it has been forgotten it cannot be bypassed.
The only way to get the tablet working again is to reset it:
1. Turn OFF the Prestigio Android tablet.
2. Press the Volume DOWN + POWER on until the screen comes UP, release only power, but keep pressing the VOLUME DOWN button, when logo appears, release Volume key.
3. Now the Prestigio Android RECOVERY menu should appear.
4. Highlight the Wipe data / Factory reset using the Volume down key and press POWER.
5. Go to YES - delete all user data and confirm using the POWER key.
6. Do not power off yet.
7. Select reboot system now.
Expert:  Pete replied 1 year ago.
I notice your rating for my service has not gone through...
Do you need any further assistance?