Electronics Repair Questions? Ask an Electronics Technician
Hi! My name is ***** ***** I'm happy to help!
I'm sure you've tried this, but if you press and hold down the power button for 30 seconds does the device reboot properly? Or does it get stuck at the same screen?
Ok. Power the tablet off and follow along with this video and see if it will restore: https://www.youtube.com/watch?v=VV1ffMCXRg4