How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 10918
Experience:  8+ years of professional experience
Type Your Consumer Electronics Question Here...
Russell H. is online now
A new question is answered every 9 seconds

C-Series Widescreen Multifunction Display.When I switch on

Customer Question

C-Series Widescreen Multifunction Display.
When I switch on (press the red button) on my display unit the Raymarine logo comes up as usual then the screen goes black. I followed the instructions in ‘Factory Reset Procedure’ but to no avail. Would very much appreciate your help. Thanking you for your attention.
E-mail address: **********
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.
If the logo appears and then nothing, you should
A. unplug everything from the C-series display.
B. leave it that way, off and unplugged, for 2+ hours.
C. plug in *only* to the power. Turn it On if necessary.
D. observe whether the same thing happens. If so, your C-series display unfortunately is 'broken' somehow, and you will need to decide between having it repaired and having it replaced.
If you decide on repair-servicing for it, let me know your locale, and I will research contact information for nearby repair facilities authorized to work on your C-series display.