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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17633
Experience:  Over 16 years of experience installing and repairing electronics.
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When I try to access my G6 portal all I get is pinging waiting.

Customer Question

when I try to access my G6 portal all I get is pinging waiting. Do you know what the problem could be.?
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Pete replied 2 years ago.
I am Pete, and I'll be happy to assist with your question today.
"pinging waiting" indicates that the network connection is not good.
Try restarting all equipment.
Try accessing from another device.
Let me know how it works out...

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