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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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My Bose DVD does not reject. I press the stop/reject button

Customer Question

My Bose DVD does not reject. I press the stop/reject button and I can hear the mechanism kick in and the screen lights up "rejecting" but the disc holder appears to be stuck. Please help.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Aric replied 2 years ago.
Hello, and sorry you're having problems. Which model Bose system do you have? Also, how long have you owned it for?
Customer: replied 2 years ago.
Unfortunately it is enclosed in a wooden cabinet along with my TV. To look at the back of the DVD I would have to pull out a large TV and I am too old to do that.
Expert:  Aric replied 2 years ago.
Can you tell me at least how old it is as asked?