How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

My Bose DVD does not reject. I press the stop/reject button

Customer Question

My Bose DVD does not reject. I press the stop/reject button and I can hear the mechanism kick in and the screen lights up "rejecting" but the disc holder appears to be stuck. Please help.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Aric replied 2 years ago.
Hello, and sorry you're having problems. Which model Bose system do you have? Also, how long have you owned it for?
Customer: replied 2 years ago.
Unfortunately it is enclosed in a wooden cabinet along with my TV. To look at the back of the DVD I would have to pull out a large TV and I am too old to do that.
Expert:  Aric replied 2 years ago.
Can you tell me at least how old it is as asked?