How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

I am Jim. My Sounddock stopped working after I packed it

Customer Question

Hi I am Jim. My Sounddock stopped working after I packed it for a flight to Florida. I'm thinking the power supply because the volume buttons are stuck in the down positions and don't bounce back up.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. The expert you requested is not online, but I will be glad to assist you. First, can you tell me how long you've owned the SoundDock for and when the problem occurred? Additionally, do you have a multi-meter so we can test the barrel plug of the Bose power supply?