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John, Engineer and electronic enthusiast for more than 12 years.
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I can't get into my safe. I have the combinatios and the key

Customer Question

I can't get into my safe. I have the combinatios and the key but no luck. Please help.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Cher replied 2 years ago.
What kind of safe do you have?/Who is the manufacturer?
What is the model number?
Is it electronic or manual/dial?
If electronic, is the keypad round or rectangular?
Is your key hollow and round or does it have 'teeth'?
Are you positive of your combination and, to your knowledge, has that ever been changed?
Thanks for all your additional information and after you reply, please allow me some time to read through it, then compose and send your detailed answer.
Best wishes,

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