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Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 37494
Experience:  Troubleshoot consumer electronics devices.
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I have a bravia television

Customer Question

I have a bravia television, which I have always been pleased with, now, unfortunately
my remote control does not : fasr forward. fast backward, or play ,even the pause button is starting to be difficult; (I have changed the batteries twice } the buttons are not funcioning properly . my question is can I buy a replacement control from Sony, or can I buy one from {for example JB HIFI )
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. What's the exact model of your Sony Bravia TV, such as KDL55W700B or KDL40W600B, etc.?
When you are available, please reply back at the box below to continue. Thank you,
Customer: replied 2 years ago.
model no. is 4oz5500
Expert:  Viet - Tech replied 2 years ago.
Thank you. At JB HIFI or any local electronics store, you can purchase a universal remote control for your TV model 40Z5500; the remote control is not the same, but it will work. But if you want the same remote control, then you can purchase only at the eBay website below:
http://www.ebay.co.uk/sch/Remote-Controls-/61312/i.html?_from=R40&_nkw=sony+40Z5500+remote+control
Please let me know. Thank you.
Customer: replied 2 years ago.
20 mins. have gone by and I haven't received a call yet.
Expert:  Viet - Tech replied 2 years ago.
I'm sorry; I do live online support. Did you see my answer / solution in my previous reply on this web page? Please reply at the box below. Thank you.
Customer: replied 2 years ago.
as I have already said, I have worked it out for myself
Customer: replied 2 years ago.
thank you for your efforts
Expert:  Viet - Tech replied 2 years ago.
You're welcome. I'm sorry somehow I don't think you were able to see my answer previously, but I'm glad you got it working now. We are canceling this for you. If you need help with any other electronics issue or computer issue, please come back any time. Thank you for the update.

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