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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I just got a new sharp ER-a410. The drawer will only open manually.

Customer Question

I just got a new sharp ER-a410. The drawer will only open manually. Even when I turn the machine to off, it still says close drawer.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Freddy M. replied 2 years ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Have you tried cleaning it yet?
Customer: replied 2 years ago.
No. It's bran new so I didn't even think about cleaning it.
Expert:  Freddy M. replied 2 years ago.
Ok in that case open the drawer all the way and look around it, it may have some packaging material stuck somewhere around it. Let me know what you find.