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I have my key and password ***** still can't open my safe. the…

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I have my key and...
I have my key and password ***** still can't open my safe. the number thing doesn't light up. can I replace the batteries so I can open it?
Submitted: 3 years ago.Category: Consumer Electronics
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Answered in 1 hour by:
7/4/2015
Electronics Technician: Neil, Engineer replied 3 years ago
Neil
Neil, Engineer
Category: Consumer Electronics
Satisfied Customers: 3,902
Experience: NZ Certificate in Engineering Electronics & Computing 25 years exp
Verified
Hi What is the make and model?
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Customer reply replied 3 years ago
SentrySafe Electronic Fire Safe
Electronics Technician: Neil, Engineer replied 3 years ago
You should be able to access the battery compartment by turning the whole plastic keypad case to the right from 12 oclock to 2 oclock...
The manual is here:
http://www.sentrysafe.com/pdfs/OwnersManuals/513022.pdf
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