Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Olympus HD/3D quit working while recharging a battery

Customer Question
Olympus HD/3D quit working while recharging a battery
Submitted: 2 years ago.Category: Consumer Electronics
Ask Your Own Consumer Electronics Question
Answered in 7 minutes by:
6/23/2015
Electronics Technician: Russell H., Service Tech replied 2 years ago
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,438
Experience: 8+ years of professional experience
Verified
Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.I would like to ask whether there was a thunderstorm or electrical storm anywhere within 8 to 15 miles of your location when the failure happened. And also, whether the charger was plugged in directly to the power outlet, rather than through a surge protector or other power filtering device. If it was, then it is quite possible that the camera failure was owing to a spike or surge on the line. A surge protector for all electronic devices of any value is an investment that always pays off in the long run. Is the camera completely 'dead', in appearance? Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.Then try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.How long has the battery or batteries in the camera been in-use? If over 2 years, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time. How old is the camera? in months or years since you bought it.Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?Has it ever been subjected to a humidity higher than 85 % or gotten wet ?Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?
Ask Your Own Consumer Electronics Question
Was this answer helpful?
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,438
12,438 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Russell H.

Russell H.

Service Tech

12,438 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,605 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,360 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I am trying to download information on my new PNY 256G flash
I am trying to download information on my new PNY 256G flash drive and I got an error code 43. What should I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,417 satisfied customers
My kogan TV the picture screen is too high the upper part
My kogan TV the picture screen is too high the upper part has the half the brow and hair cut off. any printing at the top of the screen shows only bottom part of written script … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I cant connect HC-V770 to my PC. What is router? When i
when i connect he camera it say connecting camera for 10 minutes and then it say take o usb … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I need to switch from cable to antenna. How do I do this
i need to switch from cable to antenna. How do I do this with remote? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I can't get Roku to work. It is on my screen but when I
I can't get Roku to work. It is on my screen but when I click on Netflix or Amazon nothing happens.There is a blinking box with a sideways arrow and two stripes. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Need combination for c-2097 serial number safe. We have no
Need combination for c-2097 serial number safe JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best. Customer: We have no combination the serial numbe… read more
Harry
Harry
1,703 satisfied customers
On my nex2300 phone and navigation sound doesn't work with
On my nex2300 phone and navigation sound doesn't work with iPhone. I updated firmware it worked once and stopped … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
What is a server? How do I find mine? It is a Mac computer.
I am just setting up my new computer. I used Google Chrome on my last computer. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I had previously been communicating with another person
I had previously been communicating with another person except for your company interrupted our conversation about that I was forced into payment before I was going to get answers to all of my questio… read more
F. Naz
F. Naz
CA Finalist & Completed B.com
278 satisfied customers
I purchased a book and it shows on my home page but I cannot
I purchased a book and it shows on my home page but I cannot open it … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
532 satisfied customers
Well I bought a new Dell there about a year ago and Now I am
Well I bought a new Dell there about a year ago and Now I am getting a message that the D drive is running out of space. I don't have a D drive and need help before it crashes. Can you suggest anythin… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
My sonicare toothbrush has stopped working and charging. is
my sonicare toothbrush has stopped working and charging. is there a location in los angeles area where I can check or is the only way to mail it in somewhere … read more
Harry
Harry
1,703 satisfied customers
I have got something called usync.nexage.com that keeps
I have got something called usync.nexage.com that keeps popping up. What is it and how do I remove it. I am a customer of yours. … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I have a Kindle Fire. I shuts down and will not come on. The
I have a Kindle Fire. I shuts down and will not come on. The Full page screen locks things up at times too. Help … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
966 satisfied customers
How do I replace the batteries in my Sony Wireless Stereo
How do I replace the batteries in my Sony Wireless Stereo Headphones, Model MOR-RF985R? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
How do i get to the numbers to challenge. Fire stick with
how do i get to the numbers to challenge JA: What's the brand and model of your product? Customer: fire stick with voice remote JA: What have you tried so far? Customer: all the way to the last page J… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Casio EV 680 Handheld tv. I don't get tv reception.
I have a Casio EV 680 Handheld tv. I don't get tv reception. Is there a place to purchase a antennae for the Ext ant port that's located at top of device? Like a Antenna adapter to fit this device. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Giving my old Coolpix S230 to my 11 yr grandson, need some
Giving my old Coolpix S230 to my 11 yr grandson, need some basic instructions for him please. Freda … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x