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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Have not downloaded new maps in 2 or 3 years. my son did it

Customer Question

have not downloaded new maps in 2 or 3 years. my son did it for me at that time. is there a fee for downloading an update? I'm 71 years old and not real computer literate. I've got my Garmin hooked up to my computer. What do I do now?
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?
Do you see the Garmin program on the computer?
When you are available, please reply back at the box below to continue. Thank you,