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I am confined to a wheel and live alone. My phone was ringing

Customer Question

I am confined to a wheel and live alone. My phone was ringing 3 times and then it got down to one and a half. I have to transfer from where I happen to be sitting to my wheel chair and can't get to it in time to talk.
So I was told the number to call for directions on how to get up to 7 rings. I was told to
On the handset, press the # ***** number in 2 through 7. press save. I received 7 rings 2 times the rest are down to 1 ring. I have entered it many times.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Michael replied 2 years ago.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve.
Also remember to be detailed in your description of the problem.
That will help me make a diagnosis in a timely manner;-)
May i have the make and model of your phone system?
Also its age.
And who is your phone service provider?
Thank you
Tech Michael

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