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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 36526
Experience:  Over 20 years fixing Electronically devices
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I purchased a 2011 Garmin and can't update the maps. It doesn�

Customer Question

I purchased a 2011 Garmin and can't update the maps. It doesn't recognize my password ***** name. Can I reset or what do I do. I spent over 2 hours yesterday and ended up frustrated. The Garmin is no use to me to get to and from medical appointment at the U of MN.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you via your computer click on my link below please
https://my.garmin.com/mygarmin/forgotPassword.faces
Reset your password ***** and if you are able to do this, then use this new password ***** the update.
Let me know the results please