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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 36556
Experience:  Over 20 years fixing Electronically devices
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My phone has blocked one mobile No. of a friend of mine. When

Customer Question

My phone has blocked one mobile No. of a friend of mine. When he calls I get a message at my end saying "call ended" before I can speak. How do I fix this ?
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Check on the phone for the app Kaspersky
Open it and within the app you see the option for call blocking.
Open this and check for your friends phone number and remove it from the list.
Then have them call you and it should then come through.
Let me know the results please