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I have a Sentry safe, model # S3510 with a serial number of
I have a Sentry safe, model # S3510 with a serial number of AF-014874. I have an electronic combo lock. My daughter decided to play "safe cracker" and now the batteries are dead and I need to get insi… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
My key will not turn.. I'm inserted mg the key, pressing
My key will not turn.. I'm inserted mg the key, pressing combo and it's saying proceed, but key won't turn … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
Need to. Reset my safe sentry AJ-839985, 8 0r 9 years I
We just. Use it one week out of. The year in vfw eat shack… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I have a sentry home safe (model #S5741) that has both a key
Hello, I have a sentry home safe (model #S5741) that has both a key lock and an electronic keypad. Yesterday the keypad would not work (battery died?)...now, how do I get it open? Thanks … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
We are the owners of a home Sentry safe and we are entering
We are the owners of a home Sentry safe and we are entering the appropriate combination and the safe will not unlock. We are using the key to start the unlocking procedures, then entering the 4 digit … read more
Cher
Cher
Educator-40+ yrs
21,796 satisfied customers
hi I have an old sentry electronic fire safe digital/key combo..what
hi I have an old sentry electronic fire safe digital/key combo.. what is sequence to put in passcode... ie is it open key first... then code and pound key… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I hit clear, i put in my combo, hit the "prog enter" and the
I hit clear, i put in my combo, hit the "prog enter" and the safe will not click open. I have changed the batteries and it still will not open. Any ideas?… read more
Cher
Cher
Educator-40+ yrs
21,796 satisfied customers
Hello Sentry: I have a model OA3810 model safe serial # XXXXX
Hello Sentry: I have a model OA3810 model safe serial # XXXXX until recently I have had no trouble accessing the safe. Now when I key in my combo the keys light up red. I hit enter and the window show… read more
Expert
Expert
locked out of css electronic combo after batteryy was dead
locked out of css electronic combo after batteryy was dead will not open although the keypad works… read more
Expert
Expert
After 3 weeks vacation, and after years of "no problem", I
After 3 weeks vacation, and after years of "no problem", I cannot open my safe. My key inserts perfectly; I enter my code; as always, I push the handle down; "nada"! There is no indication I need a ne… read more
Expert
Expert
I have had a Sentry Safe for 15 years- This was left in a closet
I have had a Sentry Safe for 15 years- This was left in a closet for a long time with nothing in it- The batteries are dead and I replaced them but the combo will not open the safe- The safe is A-3750… read more
Cher
Cher
Educator-40+ yrs
21,796 satisfied customers
I just moved and my security code is not working. I have checked
I just moved and my security code is not working. I have checked the key and it was not locked. When I type my code and hit error I get the err message. What do I need to do? Thank you… read more
Expert
Expert
What causes a Sentry safe to make a clipping sound?
Sentry Safe A5889, after I put the combination in I hear a clip (sounds like it is ready to open) but it will not open even though it says proceed on the face plate. The safe door is open now so I can… read more
Expert
Expert
I had to replace the batteries in our safe, and now the combo
I had to replace the batteries in our safe, and now the combo doesnt work. nobody remembers the passcode either. And yes, the key is inside. OOOps. How can open our safe… read more
Expert
Expert
I have a A5865 Sentry Safe that has worked well for 10 years.
I have a A5865 Sentry Safe that has worked well for 10 years. Today, we entered the combo and used the key and the door will not open. We changed batteries and tried again. No luck. Can you help… read more
Cher
Cher
Educator-40+ yrs
21,796 satisfied customers
Model CSW3813. The safe is now open. I tested and replaced
Model CSW3813. The safe is now open. I tested and replaced the batteries. When I enter the code, it indicates that the safe is unlocked. However, the light is not showing green. I did not touch the pr… read more
Expert
Expert
Our model MS0100, several years old - the door has never fit
Our model MS0100, several years old - the door has never fit tightly which makes me wonder about the fire safety of it. Also, somewhere I saw you can get instructions on how to bolt it to the floor or… read more
Expert
Expert
My son gave me a sentry safe Model #S6520 Ser # K016170. The
My son gave me a sentry safe Model #S6520 Ser # XXXXX The batteries went dead a number of years ago and he is not sure of the combination. I put new batteries in and now i would like to open it and re… read more
David
David
Product Support Engineer
BSc (Hons)
41 satisfied customers
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