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I have a Bose Companion 20 Multimedia, and i have a gamin headset…

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i have a Bose Companion...
i have a Bose Companion 20 Multimedia, and i have a gamin headset with mic. when mic and headset is plugged into the control pod, my mic is not recognised. It used to work, and I'm not sure what changed. any ideas?
Submitted: 3 years ago.Category: Consumer Electronics
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Answered in 50 minutes by:
5/29/2015
Electronics Technician: Michael, Technician replied 3 years ago
Michael
Michael, Technician
Category: Consumer Electronics
Satisfied Customers: 9,568
Experience: Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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Hi good evening,
How old is your Bose Companion?
Also the headset, have the wires been pulled on hard or anything that might compromise the connections?
And did you get the headset and Garmin at the same time?
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Customer reply replied 3 years ago
bose is 1.5 years old headset is .5 years old. no pulling on wires, i think it is something in the pc config
Electronics Technician: Michael, Technician replied 3 years ago
hi, thanks for that information. If nothing changed, its highly unlikely that the pcs files are at fault.
Can you go into Windows where it tests your mic its somewhere depending on the version of Windows you are using. It adjusts the volume etc also makes sure the mic is in fact working;-)
If you get an indication visually with the sound bar moving as you speak, then you know the mic is ok and then we can look for issues in the PC's config settings.
But check that first and let me know what you find.
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