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I just bought one of your safes and my child hit the digital
I just bought one of your safes and my child hit the digital combination before I opened the safe and removed the key. Now I can't open it … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I have a small safe and I can't fine information on the
I have a small safe and I can't fine information on the factory settings of the safe, what do I do? … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
Moved from TN to PA and movers spun the dial. I never wrote
moved from TN to PA and movers spun the dial. I never wrote down the combo. need the factory code to open it. wife wants to get her necklace out and wear to church … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I have a Sentry Safe I purchased about 6 years ago. It has
I have a Sentry Safe I purchased about 6 years ago. It has worked flawlessly until today. I key in the combination and I get the error light and beep (6 flashes and beeps). While I'm enterring the com… read more
James I
James I
Pool Plant Operator
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I know the code to unlock our safe but my husband locked the
I know the code to unlock our safe but my husband locked the key inside the safe when we moved and he says the key part is in lock position - I just need to open it - it has some very important papers… read more
Rusty
Rusty
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Associate Degree
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Not an electronic question--my safe will not open after the
Not an electronic question--my safe will not open after the combination has been correctly entered. Any suggestions? … read more
Steve G.
Steve G.
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2,358 satisfied customers
Please I can't remember my safe combinations. How can I open
Please I can't remember my safe combinations. How can I open the safe, without destroying the safe… read more
Michael
Michael
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I purchased a small sentry safe (I think it is about 12x12)
I purchased a small sentry safe (I think it is about 12x12) ... put my passport and a few pieces of jewelry in it. Now it won't open. Couldn't remember if I locked it ... used the key, but it still wo… read more
Michael
Michael
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We have a small sentry safe the secret code numbers do not
We have a small sentry safe the secret code numbers do not work any more. We moved safe across country and now the combination numbers will not open safe. We enter numbers on dial pad and it shows it … read more
Expert
Expert
Just unpacked from moving and my sentry safe wont open with
Just unpacked from moving and my sentry safe won't open with the key. I never use the combination, and don't even know it. The numbers on the safe are 80409 AL727798*. Could the combination locked dur… read more
bugoy31
bugoy31
Electronic technician in amusement Centr
Vocational, Technical or Trade Scho
930 satisfied customers
we bought a sentry safe for our closet. Installed it and was
we bought a sentry safe for our closet. Installed it and was going to use key . put the papers that come with it in the safe along with what we were going to put in there. Lock the safe . when back an… read more
Expert
Expert
I bought a Sentry Safe in July,2012. I never fixed the
I bought a Sentry Safe in July,2012. I never fixed the combitation & I just used the key. Today I went to open it and I can't get it open. My husband said it feels to him like the lock is broken. It i… read more
Expert
Expert
I have a home sentry safe S3910 and it seems the battery died
I have a home sentry safe S3910 and it seems the battery died and now I can not open it electronically so I tried to use the keys but the lock pops out but when u push down the handle it's stiff and d… read more
Nathan
Nathan
Bachelors of Science
26,054 satisfied customers
I moved, safe was in storage for 2 months, it was delivered
I moved, safe was in storage for 2 months, it was delivered in this week. I put in the code, nothing. No beeping, no reaction at all from the keypad.… read more
Expert
Expert
Trying to lock my home sentry safe. Have key and open. Put
Trying to lock my home sentry safe. Have key and open. Put in proper code, hit enter, and if gives the unlocked signal, but won't unlock to allow me to close the safe...… read more
Expert
Expert
We have an American Eagle gun safe by Cannon. Unfortunately,
We have an American Eagle gun safe by Cannon. Unfortunately, my husband cannot remember his combination code. It has a rotary dial. We don't want to ruin the safey by having it drilled out.… read more
Expert
Expert
I bought a sentry safe at home depot and pu the directions
I bought a sentry safe at home depot and pu the directions inside. I tried to open the safe with the key and the safe will not open. I'm thinking that someone else in my house played with the dial, wh… read more
iMayne
iMayne
Electronics Engineer
High School or GED
241 satisfied customers
I have an American Eagle (Canon) gun safe. My son died yeste
I have an American Eagle (Canon) gun safe. My son died yesterday we have the key but it has a dial combination and no one knows the combination.. Can I find help some are telling me 1,000 to come unlo… read more
Joshua Calvert
Joshua Calvert
Code Consultant
Master's Degree
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Meet the Experts:

Steve G.

Steve G.

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I am here to help you!

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Russell H.

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Louie

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Martin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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