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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
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Today I have time to work with you on my sentry safe that

Customer Question I have time to work with you on my sentry safe that won't open with either the key or the combination. I kinda think my grandchildren played with the combination pad. Not sure but I can't get the lock to open after it says to proceed. It makes a sound like it wants to open but the locking device seems to only click but not open like it should. Key doesn't do anything.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.
What model is the Sentry safe in question, please?
The model # ***** ***** be found on the manufacturer's label. That may be visible on the exterior, somewhere. Or not, if it is mounted, or if your model is a type with the label inside the safe, unreadable unless it is opened.
Customer: replied 2 years ago.
Forget it my son in law got it open.Thanks anyway..
Expert:  Russell H. replied 2 years ago.
I'm glad to hear it turned out well.