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Screenshot = Hold home + Lock buttons at the same time.
Make folders and insert apps = go to the screen you want to put the folder on be it in apps on on home page hold finger in background spot and menu will come up "folder" once created you can then drag and drop apps in it by holding a finger on the app you wish to move to that folder.
Home screen apps = you can hold a finger over an app then drag and drop or on homescreen hold finger and select apps and widgets now press and hold an app to move it to the homescreen.
Download from shutterfly = this one I am not fully sure of as I only use photobucket and others, I have never used shutterfly, I would assume since you can save to camera roll that you can then inport them to your gallery.
If you need any further assistance you can reply back at any time for my help.
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