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Daniel, Electrical Engineer
Category: Consumer Electronics
Satisfied Customers: 7897
Experience:  BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
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I want to return a Kindle under warranty

Customer Question

I want to return a Kindle under warranty
Submitted: 4 years ago.
Category: Consumer Electronics
Expert:  Daniel replied 4 years ago.
Hi there happy to help.

Can you tell me what symptoms your Kindle is showing?
Customer: replied 4 years ago.

It stopped working and I called support, they told me to return it. I have received my new one, do I include a letter of information when I return the one that is no longer working?

Customer: replied 4 years ago.

Kindle Fire will not open, turn on light, has been charged recently but just stopped working.

Expert:  Daniel replied 4 years ago.
OK, did they send a shipping label for you with the new Kindle?
Expert:  Daniel replied 4 years ago.
Hi, if they did not send you a shipping label simply return the kindle here with your name and a brief explanation of the situation......

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