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I have a Sansui SLED 2490 and cannot get the closed captioning

Customer Question

I have a Sansui SLED 2490 and cannot get the closed captioning to turn off. How do you turn it off.
Submitted: 4 years ago.
Category: Consumer Electronics
Expert:  Louie replied 4 years ago.
Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, is there a cable box or a satellite receiver used with the TV? If yes, its model number and please describe how the 2 are connected using what kind of cable(s).