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PBMFIXS, Trouble shoot and Repair
Category: Consumer Electronics
Satisfied Customers: 2066
Experience:  9 years as a licensed ham radio operator, Trouble shoot and repair all types of electronics
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why does my phone keep telling me to check data restriction

Customer Question

why does my phone keep telling me to check data restriction 36. i do not know what this is.
Submitted: 5 years ago.
Category: Consumer Electronics
Expert:  PBMFIXS replied 5 years ago.

Hello, and thanks for your question! My name is Charles and I am happy to assist you today!!

Who is you service provider??

Customer: replied 5 years ago.
Expert:  PBMFIXS replied 5 years ago.

This is the code given when you are trying to download a file or data into your phone and the files or data is to big for your particular service to download.

It exceeds your plan amount.

You need to contact tracphone and have them resolve the restriction to your account.

I hope this helps you understand the issue better.

Thanks again,