Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

Does the Denon AVR1312 receiver support ARC Many of the desriptions

Customer Question
Does the Denon AVR1312 receiver...
Does the Denon AVR1312 receiver support ARC? Many of the desriptions of this product on line say that it does but I can't seem to get it to work. I have a new Samsung 55" LED Smart TV (model 7050) that has an HDMI input jack labeled HDMI(ARC). I have an HDMI high speed cable running from the HDMI out on the receiver to the HDMI(ARC) input on the TV. When I stream content into the TV through a high speed ethernet line (LAN), the sound only comes through the TV speakers. I can't get the receiver to process the sound. I thought ARC meant that the HDMI line could both receive audio as well as send audio recieved directly from the TV to the receiver. Very frustrated because when I first set everything up we were getting sound through the surround sound system from internet contect streamed from the TV. I would appreciate if you could also send any response [email protected] as well. Thank you.
Submitted: 6 years ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 1 hour by:
10/6/2011
Electronics Technician: Steve G., Engineer replied 6 years ago
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 17,987
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
Verified

Hi and welcome to Just Answer. I'm Steve, I'm sorry to hear about your issue. I will try my best to give you a precise and accurate answer.

The 1312 doe NOT support ARC over HDMI. Where did you see information to the contrary?

 

What you will have to do is run a cheap optical cable from the TV to the Denon. You can get a cable from Walmart or Best Buy for a few dollars or buy them for one cent on Amazon :)

 

Just ask if you need more help on this issue. I will be here.

 

If you don't, please click ACCEPT to help my rating on 'Just Answer' and please leave positive feedback. If you do not plan to leave positive feedback, please do not click accept but instead, tell me how I can improve on my answer. Bonuses are a bonus!

 

Thanks very much.

Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 17,987
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
Verified
Steve G. and 87 other Consumer Electronics Specialists are ready to help you
Ask your own question now
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 17,987
17,987 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

17,987 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,476 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,171 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,242 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

Greg A.

Greg A.

Engineer

1,213 satisfied customers

Engineer / Consultant

< Previous | Next >

Related Consumer Electronics Questions
We cannot get Vons Just For You because we changed our
We cannot get Vons Just For You because we changed our Email......How do we put the new E mail on?? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
I have a Technics turntable SL-BD22 and I want to connect it
I have a Technics turntable SL-BD22 and I want to connect it to my Sony Receiver SRT--dh750. Can you send a diagram on how to hook this up? … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
Sorry, Pearl, we got cut off. Starting again. Have a Pana
Have a Pana model Th-L32EM5A TV and a Samsung BD-H8500A DVD recorder … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
Our phone has suddenly gone on lock and we can not get dial
Our phone has suddenly gone on lock and we can not get dial tone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I took pictures with my nikon d300 and the grass is
Hi I took pictures with my nikon d300 and the grass is yellow... not green, what I am doing wrong (White Balance Auto, set to P, lens is 7 x 300 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I have a handycam DCR-DVD 404edvd405e/dvd805e trying to load
I have a handycam DCR-DVD 404edvd405e/dvd805e trying to load the picture package nero disc and it will not load, saying incompatable to the computer Heeelllppp! … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have a DMC-ZS5, I have been using it for a few years.
I have a DMC-ZS5, I have been using it for a few years. Today, it gave me the message, PICTURES WILL BE RECORDED TO BUILT-IN MEMORY. Now,it has that message every time I turn it on. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
My Roku just stopped working. I have a black screen, an d
My Roku just stopped working. I have a black screen, an d none of my buttons work. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
I keep getting a pop message that the administrator of c
I keep getting a pop message that the administrator of c cleaner will not open this app can you help … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
The stand model KX-TG411CB is faulty there is no voltage to
The stand model KX-TG411CB is faulty there is no voltage to charge the … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
I blocked a number that I need to unblock. How do I do it?
I blocked a number that I need to unblock. How do I do it? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I forgot my password but my email address is an old one and
Hi. i forgot my password ***** my email address is an old one and no longer used. I have a new address. the old one was***@******.*** … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
When I turn the power on on my dc fz80 the zoom is set to
when I turn the power on on my dc fz80 the zoom is set to over 200mm. How can i return it to no zoom? … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
I'm trying to cloaim a gift card and keep getting wrong
I'm trying to cloaim a gift card and keep getting wrong passowrd. Went throuigh the process and rec: mobile Google Identity no: re-set password ***** STILL getting the message that the computer is loc… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
Hay, i need help freeing up some space on my galaxy s5, can
hay, i need help freeing up some space on my galaxy s5, can you help? are you busy at the moment? just have a few questions… read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
I have tried to search the internet in order to find a spare
I have tried to search the internet in order to find a spare acrylic lens for the small LCD displays on a X32 mixer. Unfortunately I am not able to find a supplier of these glasses. Can you please advice where I can buy them? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
I have a Vega TV and a message came across the screen saying
I have a Tony Vega TV and a message came across the screen saying I need a new projector lamp. I put in a brand new proctor bulb - it was OK for a day and now the message is back on the screen. Can yo… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a Panasonic DMR-EZ48V player and all of a sudden it
I have a Panasonic DMR-EZ48V player and all of a sudden it does not recognize any prerecorded disc. What is the matter with it and what can I do? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x