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romr2009, Electronics Engineer
Category: Consumer Electronics
Satisfied Customers: 1782
Experience:  32 years practical systems experience: computer/phone, automotive, appliance, & electrical control
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My Panasonic cordless phone works fine except for the display

Resolved Question:

My Panasonic cordless phone works fine except for the display screen. It is perfectly blank. There is no text on it even though we can make and receive calls. The Model no. is KX-5631, and it has 2 accessory handsets. I hope that you can that you will give me a solution. Thank you, XXXXX XXXXX

Submitted: 6 years ago.
Category: Consumer Electronics
Expert:  romr2009 replied 6 years ago.
Hello ElmerV and thanks for choosing the Electronics category.

Reset the controllers as follows:

  • Remove the rechargeable battery from the bad cordless handset.
  • Unplug the main base power cord from the wall outlet.
  • ----- Wait 20 minutes. -----
  • (The timing is very important --- 15 minutes is too short and 30 minutes may be too long. If you miss the time window, plug the unit back in for 5 minutes and start over.)
  • Re-install the batteries in the cordless handset.
  • Place the cordless handset in the main base.
  • Re-connect the main base power cord.
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