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Trying to open an old sentry s3877. Changed batteries, turn
Hi trying to open an old sentry s3877. Changed batteries, turn key clockwise but I never see the ‘proceed' light turn green to enter the passcode. Thanks, Erin … read more
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I have a SO500 with a electronic combination ,I have the combination
I have a SO500 with a electronic combination ,I have the combination but the safe wont open after putting in in ,the light turns green to open so I know the combo is right .can you help?… read more
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I have a Sentry Dual lock A3750 safe. I have the combination
Customer: Doug , I have a Sentry Dual lock A3750 safe. I have the combination and the open lights up but won't open. Any ideas? … read more
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The safe said "low battery". I replaced the batteries and
The safe said "low battery". I replaced the batteries and although the combination seems to work, I cannot open the safe.… read more
Neil
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I have a Sentry safe that sticks after you enter the code and
I have a Sentry safe that sticks after you enter the code and will not let you open the safe. This also happens when you want to close the safe. The locking mechanism will not retract. Is there a way … read more
Michael
Michael
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the only thing that I can provide isthe model number on the
the only thing that I can provide is the model number on the safe and we need the key because the batteries are dead. I think that putting the batteries on the inside of the door is stupid and so is l… read more
Expert
Expert
I have a sentry safe model SFW123DEB and I never enter a combination,
I have a sentry safe model SFW123DEB and I never enter a combination, using only the key to open and close! Now the safe is locked and I can't open it!… read more
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Im trying to change the code on my Sentry Safe and nothing
I'm trying to change the code on my Sentry Safe and nothing is working. I have the door openand have followed all of the directions in the booklet. I have the preset code on the first page. I can inpu… read more
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I have a Sentry safe with key pad and key lock, I unlock key
I have a Sentry safe with key pad and key lock, I unlock key put in the correct combination the key pad shows unlock, but I can not open safe Can you please help… read more
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bugoy31
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hi i have sentry safe da3831......it just happened today that
hi i have sentry safe da3831......it just happened today that when i enter my combination code it does shows unlock ,but when i turn the handle the door is not opening.....plz help me with this… read more
Expert
Expert
I"ve had this safe for a few years now and it works fine.
I"ve had this safe for a few years now and it works fine. but it must work off of some kind of battery and i was wondering what happens when it loses strength and the combo will no longer open the saf… read more
Expert
Expert
I have model number OA5889 sentry safe. It is about 5 years
I have model number OA5889 sentry safe. It is about 5 years old. New batteries. I enter the electronic combination with key lock unlocked. I cannot open the safe. The LED shows that the safe is unlock… read more
Expert
Expert
What causes a Sentry safe to make a clipping sound?
Sentry Safe A5889, after I put the combination in I hear a clip (sounds like it is ready to open) but it will not open even though it says proceed on the face plate. The safe door is open now so I can… read more
Expert
Expert
My code is not opening my safe, I think the batteries need
My code is not opening my safe, I think the batteries need to be replaced but I don't know how.… read more
Expert
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Trying to lock my home sentry safe. Have key and open. Put
Trying to lock my home sentry safe. Have key and open. Put in proper code, hit enter, and if gives the unlocked signal, but won't unlock to allow me to close the safe...… read more
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I have a Sentry A5865. Owned it for at least 10 year. The door
I have a Sentry A5865. Owned it for at least 10 year. The door recently stopped working. I input the correct security code but it doesn't release the latch to move the handle. Thankfully it is open an… read more
Expert
Expert
Our sentry safe will not open. We have tried changing the batteries
Our sentry safe will not open. We have tried changing the batteries and banging it on the right hand upper corner (as instructed last time) and nothing seems to open it. Not sure what the model number… read more
Expert
Expert
Hi , My inlaws passed away and they have a Sentry safe which
Hi , My inlaws passed away and they have a Sentry safe which works either with a key or a combination. My wife found the key and unlocked the safe but now the key doesn't seem to work after we spun th… read more
Craig
Craig
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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