How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Craig Your Own Question
Craig, Electrical/ Electronic Technician
Category: Consumer Electronics
Satisfied Customers: 4529
Experience:  33 years troubleshooting electronic and electrical control systems for all types of equipment.
Type Your Consumer Electronics Question Here...
Craig is online now
A new question is answered every 9 seconds

I have a Sentry Safe, model S3877. Someone has locked the safe

Customer Question

I have a Sentry Safe, model S3877. Someone has locked the safe with it open and after replacing the batteries and entering the proper code, I can not get to open so it can be locked properly. I can not find the round key for the front lock. Do you have any suggestions.
Thank you
Jim Gore [email protected]
Submitted: 7 years ago.
Category: Consumer Electronics
Expert:  Craig replied 7 years ago.
You have to have the key to operate the lock if it's a key/lock combo you have to use the key too. You can get the key replaced from Sentry if you go here: