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Ive got a green screen. I can seen the picture in the backgroung…

Customer Question
I've got a green screen...
I've got a green screen. I can seen the picture in the backgroung but not very clearly. Could it be lamp change time?
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 5 hours by:
6/30/2010
Electronics Technician: Anthony, Technician replied 8 years ago
Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 16,396
Experience: 20+ years in trade TV and Electronics
Verified

Hello
Welcome

 

Could you please just recheck that model number?is it a HLN5667W?

 

Anthony

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Customer reply replied 8 years ago

 

No, the number is XXXXX A5667W AX-XAA (Samsung)

Electronics Technician: Anthony, Technician replied 8 years ago

 

I dont have this model in my database and it doesnt come up on a google search can you tell me how old the unit is?

 

Anthony

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Customer reply replied 8 years ago

 

I'm sorry the model number is XXXXX R5667W. R looks like an A. I can see the picture behind the clutter of green.

Electronics Technician: Anthony, Technician replied 8 years ago

Hello

 

If you press the tvs own menu button do you still see this fault or is the menu normal?

 

Anthony

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Customer reply replied 8 years ago

 

have not tried the tvs menu botton only the remote menu bottton and the screen is still green.

Electronics Technician: Anthony, Technician replied 8 years ago

Hello

 

Yes so long as its the tvs own one

 

Sorry this is what i meant not a cable menu was what I was refering to

 

OK its likely you have a bad light engine

The engine would need to be re-built by a specialist company like www.tristatemodule.com as the most economic way of a repair the engine would need to come out of the set and be sent to them

Alternatively the DMD board with the new DMD chip could be replaced available from www.encompassparts.com or www.partstore.com

however its hell to set up the board again without experience

 

Costs either way are going above $700-$1000

 

Let me know if you need more info

 

Anthony



Edited by Anthony on 7/1/2010 at 8:37 AM EST
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