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i am getting multiple images on the kindle screen

Customer Question
i am getting multiple images on the kindle screen
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 5 minutes by:
6/29/2010
Electronics Technician: Craig, Electrical/ Electronic Technician replied 8 years ago
Craig
Craig, Electrical/ Electronic Technician
Category: Consumer Electronics
Satisfied Customers: 4,529
Experience: 33 years troubleshooting electronic and electrical control systems for all types of equipment.
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Which model do you have? Have you tried holding the power button over for a soft reset? Hold power button for 30 seconds over to off position then back on.
Craig
Craig, Electrical/ Electronic Technician
Category: Consumer Electronics
Satisfied Customers: 4,529
Experience: 33 years troubleshooting electronic and electrical control systems for all types of equipment.
Verified
Craig and 87 other Consumer Electronics Specialists are ready to help you
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Customer reply replied 8 years ago
Model D006111. Tried holding on switch but nothing happened. Any other ideas? Debby
Electronics Technician: Craig, Electrical/ Electronic Technician replied 8 years ago
Look for this reset button and use a paper clip end:

graphic
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Customer reply replied 8 years ago
One more thing. How do I get the back off to get to the reset button. Just pry it off?
Electronics Technician: Craig, Electrical/ Electronic Technician replied 8 years ago
Don't take the back off, use a paper clip to poke the button from the outside back.
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