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Own a Nissan Note - Cannot play music via USB. It detects…

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Own a Nissan Note -...
Own a Nissan Note - Cannot play music via USB. It detects but goes not farther. Music was downloaded from an Apple PC. Is it therefore a format problem and can it be solved.
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 15 hours by:
6/30/2010
Electronics Technician: Gina-Moderator, Moderator replied 8 years ago
Gina-Moderator
Gina-Moderator, Moderator
Category: Consumer Electronics
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Customer reply replied 8 years ago

Do not understand your set reply. Question was very clear. Nissan Note Connect will not play a memory stick loaded with music. USB port says it is detected but adds please wait and nothing happens. Question is simple what is answer !!

If you cannot answer please refund deposit asap thanks

 

Electronics Technician: Gina-Moderator, Moderator replied 8 years ago
I will try to find an Expert to assist you....

Thank you for your continued patience :)
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Customer reply replied 8 years ago
I repeat that the music was downloaded via an Apple PC - can gthat make a difference and if so what is the recommendation
Electronics Technician: Daniel, Mac Genius replied 8 years ago
Daniel
Daniel, Mac Genius
Category: Consumer Electronics
Satisfied Customers: 4,770
Experience: Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
Verified
Hello, my name is Dan.
I am quite sure that I can assist you with this but not with the amount of information that you have supplied.
I am assuming that you used iTunes to download the music onto the thumb drive?
What format did you use for the music? Are they MP3s, AAC? This is necessary information and without it I cannot formulate an answer.
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Customer reply replied 8 years ago

Hello Dan

Taken some time - my daughter downloaded I Tunes from her Apple PC. We cannot answer if MP3s or AAC but having put memory stick into my PC (Windows Vista) I see that files are a mixture of MB, M4A and M4P - any help ?

George

Electronics Technician: Daniel, Mac Genius replied 8 years ago
Yes, actually that is a help.
It is most likely that you need it in MP3 format. ITunes can do that, can you tell me what version of Mac OS X she has on our Apple Computer and the version of iTunes?
To find this information click on the Apple in the upper left corner and do what it shows in the images.
graphic
graphic
Then you can open iTunes and from the drop-down menu for iTunes select 'About ITunes'.
Once you tell me that I can tell you the correct steps to use in those versions to format the music correctly so that your Nissan note can play it.
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Customer reply replied 8 years ago

 

Very very sad to see that you have taken my money without answering the question - will I never learn

Electronics Technician: Daniel, Mac Genius replied 8 years ago
We have not taken your money without an answer. I asked you What version of Mac OS X you have on the Apple and what version of iTunes. I cannot give you an answer out of thin air, or one that you can use at least.
This requires cooperation on your part.
So what version of Mac OS X do you have?
graphic
graphic
graphic
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