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On the Datexx Digital Assisstant touch screen organizer (DB-430),

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what do you do if...
On the Datexx Digital Assisstant touch screen organizer (DB-430), what do you do if the down arrow will not go down to the date (mm/dd/yyyy) from the city and will not go down automatically either?
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 9 hours by:
6/29/2010
Electronics Technician: Gina-Moderator, Moderator replied 8 years ago
Gina-Moderator
Gina-Moderator, Moderator
Category: Consumer Electronics
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Customer reply replied 8 years ago
On the Datexx Personal Digital Assisstant Touch Screen Organizer (model number DB-430), what do you do if the down arrow will not go down to the date (mm/dd/yyyy) from the city and will not go down automatically either? The primary screen on this device is where the main city of your time zone is (such as Chicago(CHI)), day (SUN, MON, TUE, WED, THU, FRI, or SAT), the date (such as 1 - 1 - 2003), the time (such as army time 15 - 22 - 20), the alphabet (A, B, C, etc.), some commands (such as EDIT and INS), and some punctuation marks are displayed. The small down arrow on this device is supposed to take the "cursor" down from the city to the date, and from the date to the time, but it will not do it. It stays stuck on the city. This company's customer service number is: 1-XXX-XXX-XXXX, and they are open probably from 9 to 5 EDST if you have to get the answer from them. Thank you. Grant
Customer reply replied 8 years ago

I apologize for being sarcastic in my last reply, but I was really frustrated about this crummy piece of electronic equipment made in China (obviously, ha!) that is supposed to work right all the way through, but I am not surprised that it doesn't work with the bad rep that Chinese electronics and many other things made in China have. Thank you. My apologies again, Grant

Electronics Technician: Gina-Moderator, Moderator replied 8 years ago
Hi Grant:

No problem what so ever...I can understand your frustration, and I'm sorry I haven't been able to find anyone to assist you...I'll keep trying until you tell me otherwise :)
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Electronics Technician: Dan, Master Tech and Repair Facility Trainer replied 8 years ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: Consumer Electronics
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
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Hi Grant and thanks for using JustAnswer!

I've just started examining your issue, but I need some more information from you...

What exactly are you trying to do? Initial setup? A new meeting? Adding a new person? Editing data?

Please be specific here, as the different arrows do different things depending on what mode/function you are under.

Please advise and we can proceed.

-Dan
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