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HI MY CD/DVD PLAYER HAS STOPPED PLAYING DVDS BUT PLAYS CD…

Customer Question
HI MY CD/DVD PLAYER HAS...
HI MY CD/DVD PLAYER HAS STOPPED PLAYING DVD'S BUT PLAYS CD GREAT. WHAT HAS HAPPENED TO IT?
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 8 hours by:
6/28/2010
Electronics Technician: iMayne, Technician replied 8 years ago
iMayne
iMayne, Technician
Category: Consumer Electronics
Satisfied Customers: 309
Experience: 5 years dealing with Electronic devices and Computer related programs and hardware.
Verified
Hello

Thanks for using JustAnswer.

Whenever a DVD cannot be played, only a CD, this means that the lens has lost power. If you tried physical cleaning, then your other option is to increase the potentiometer (pot) on or beside of the lens. This step requires electronics experience and a hold of a multimeter.

This step may take up to 1 hour.

All the best.
iMayne
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Customer reply replied 8 years ago
So does this mean that this is something I can't do myself?
Electronics Technician: iMayne, Technician replied 8 years ago
Yes.

Just grab yourself a multimeter. Meter should be able to test Ohms.

Regards,
iMayne
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Customer reply replied 8 years ago
What level am i setting it for?
Electronics Technician: iMayne, Technician replied 8 years ago
Have you ever used a multimeter before?
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Customer reply replied 8 years ago
NO.
Customer reply replied 8 years ago
I still do not know what I am looking for with the multimeter. ohms? calculation? what?
Electronics Technician: iMayne, Technician replied 8 years ago
Yes. You will need to set the meter to ohms setting.
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Customer reply replied 8 years ago
is there a particular setting for the ohm and what is it?
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