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I have a Garmin 650 Navigator and the screen is locked. I…

Customer Question
I have a Garmin 650...
I have a Garmin 650 Navigator and the screen is locked. I need help getting the system reset so the touch screen will work again.
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 1 hour by:
6/21/2010
Electronics Technician: NeOh, Engineer replied 8 years ago
NeOh
NeOh, Engineer
Category: Consumer Electronics
Satisfied Customers: 951
Experience: B.tech in Electronics and communication engineering
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Electronics Technician: NeOh, Engineer replied 8 years ago
Please follow the instructions in this link to resolve the issue

http://www.mydigitallife.info/2009/06/09/how-to-reset-garmin-nuvi-gps-device-access-maintenance-mode/


I'm giving this link because it's clearly explained there . Please let me know if you've any queries
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Customer reply replied 8 years ago

I tried this procedure twice and it did not unlock the screen or take me to a maintenance program.

Electronics Technician: NeOh, Engineer replied 8 years ago

Hi,

 

is it asking for any PIN for unlocking ?

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Customer reply replied 8 years ago
I can't do anything on the screen. It does not ask for a pin. Please do not bill me for this service. You have not helped me fix this problem and I was led to believe that I would get some live on web help. I will call Garmin today and have them help me fix this problem.,
Electronics Technician: NeOh, Engineer replied 8 years ago
Hi,

I'll refer this question to other expert. I'm opting out the question
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Electronics Technician: Rod, Systems Engineer replied 8 years ago
Rod
Rod, Systems Engineer
Category: Consumer Electronics
Satisfied Customers: 4,501
Experience: FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems
Verified

Hi,


 


I will try to assist. It appears the screen is locked - to unlock the screen tap the power button. Screen lock is accomplished by the Speaker/sound Icon on the screen - but unlock is a tap on the power button.


 


Thanks,


Rod


 

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