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I have cable tv and just had a HDTV by Toshiba installed a…

Customer Question
I have cable tv and...
I have cable tv and just had a HDTV by Toshiba installed a month ago.
I also have a Toshiba DVD single player from Toshiba, SD-3960.
The DVD player used to play through my stero and my TV.
Now I cannot get it to play a DVD through my stero and Toshiba TV.
The CD part plays just fine through the stero, but not the DVD.
Help
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 3 hours by:
6/20/2010
Electronics Technician: Anthony F., Owner of TV Service Center replied 8 years ago
Anthony F.
Anthony F., Owner of TV Service Center
Category: Consumer Electronics
Satisfied Customers: 9,830
Experience: 20+ yrs. of experience in TV repair, TV production and engineering as owner of TV service center.
Verified
Hello JA Customer
I have been fixing Tv and Electronics since I was 5 years old
With better than 20 years experience and 17 years in business
So you get no dvd at all?
or just no sound?
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Customer reply replied 8 years ago

I get no sound or picture when i put on the DVD.

I only get the TV channel that is on.

But the CD works through the stero system.

They both used to work through my old tv.

 

The Toshiba has an input that I put on HD 1 for the tv.

I tried putting it on feature picture, or cable but not HD 2.

SPlease help.

Janet

Electronics Technician: Anthony F., Owner of TV Service Center replied 8 years ago
how is the dvd hooked to the tv?
can you follow the wires from the dvd to the tv
and tell me what jacks are plugged in on both units?
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