Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I have a panasonic KX-TG5664 that is several years old. Recently,

Customer Question
I have a panasonic KX-TG5664...
I have a panasonic KX-TG5664 that is several years old. Recently, I can't the caller ID doesn't show....the light comes on but the number doesn't show. Is this the phone or my carrier? If it can be fixed, how do I do it?
Submitted: 8 years ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 4 hours by:
6/20/2010
Electronics Technician: Greg A., Engineer replied 8 years ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,782
Experience: Engineer / Consultant
Verified

Hello & Welcome,

 

Sorry I didn't see your question earlier.

 

I suspect the issue is with your carrier (95% of the time it is), but you can do some quick testing to find out. This assumes that the Caller ID does not work on ALL of the handsets for you system.

 

The quickest way to find out if the issue is with the carrier or the phone system is to swap in a different phone that supports Caller ID, or to take your phone system over to a friends house, where you know caller ID works, and plug it in there, as a test. All you will need is the base unit, AC adapter, and one handsets.

 

If you find it is your system, then the base unit will have to be replaced, or you may want to replace the whole system. This is because it is usually less expensive to replace the base or system then it is to have it repaired, if you can find someone that will do that (most shops will not work on these because of cost).

 

Please let me know what you find or if you have more questions.

 

Take Care, Greg A.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,782
9,782 Satisfied Customers
Experience: Engineer / Consultant

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

9,782 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I need help in getting my caller ID to view. All of my calls
I need help in getting my caller ID to view. All of my calls say "Out of area." … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
On my base corded phone the caller id stopped working,I
on my base corded phone the caller id stopped working,I checked settings and it is set to Auto caller ID … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic KX-TGL 430 Phone and I had a very
I have a Panasonic KX-TGL 430 Phone and I had a very important call come in but they never left their number, so I how do I find out their phone number … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am not receiving incoming calls from some outside phones
I am not receiving incoming calls from some outside phones M0del KX-TG573SK and SERIAL 6LBQD013340 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have had a Panasonic phone for a time. Starting Sept. 11th
I have had a Panasonic phone for a long time. Starting Sept. 11th whenever I get a phone call the number comes up with 001 then area code and then phone number. In the past it would come up 1 then are… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
We would like to remove "call blocking" from our house
We would like to remove "call blocking" from our house phone. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
On my panasonic land line, I want to get rid of caller I.D.
on my panasonic land line, I want to get rid of caller I.D. please help me … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic KX-TG4011 telephone system. I need to
I have a Panasonic KX-TG4011 telephone system. I need to know how to block certain callers, as these instructions are not included in the manual. Also, there is no option within the telephone handsets… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
How do I block calls from a specific number? Panasonic
for a little over a week, I have complained to the caller, and have his number … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I had, I just got new phones, KX-TG585SK and any time I call
I just got new phones, KX-TG585SK and any time I call someone on there caller id it shows the number is ***** in place of my number, how can I fix this so it will show my number as the caller? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The caller ID on our phone has stopped working. about 5
The caller ID on our phone has stopped working. JA: How old is the phone? Customer: about 5 years old JA: How long has this been going on? What troubleshooting have you tried? Customer: since Jan. 5th… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I have a kx-tgf340 phone. i all, i have a kx-tgf340, im
i have a kx-tgf340, im setting it up now its brand new. on my old phone i already have caller id, why won't it work on the new panasonic phone … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic phone with 4 phones and a home spot Model
I have a Panasonic phone with 4 phones and a home spot Model KX-TGE230 I need to get instructions on the phone to find out who called the number … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I changed the message on my Mom's PAN KX-TG1061. That went
I changed the message on my Mom's PAN KX-TG1061. That went well, but when she calls anyone, she is identified as PRIVATE CALLER!! How do I change it to her name? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
Have Panasonic 616 Eas-A-Phone modular Switching system approx
Have Panasonic 616 Eas-A-Phone modular Switching system approx 10 yrs old just added panasonic cordless units that work--answers call directly and by dialing 9 can make outgoing call. Problem: cordles… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
I have a KX-TG5664 with a base and 3 extra phones. I can not
I have a KX-TG5664 with a base and 3 extra phones. I can not get the caller ID to work. I have called the phone company and everything is working from their end. I have checked all the phone and the c… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I have an KX-TG5432 , had it for 3 years. when the phone rings
I have an KX-TG5432 , had it for 3 years. when the phone rings the caller ID doesn't show and when I answer the call gets disconnected. This started yesterday. The battery showes a full charge on the … read more
Brad829
Brad829
Vocational, Technical or Trade Scho
240 satisfied customers
We recently purchased the KX-TG4500B Base Telephone for 4-Lines
We recently purchased the KX-TG4500B Base Telephone for 4-Lines along with 6 wireless handsets. We had owned an earlier version of the same phone, but could not purchase handsets anymore, so went to t… read more
Emad Dawood
Emad Dawood
Master's Degree
20 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x