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Upper right side of page is a blank - grey rectangle with no…

Customer Question
Upper right side of page...
Upper right side of page is a blank - grey rectangle with no words
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 2 minutes by:
6/16/2010
Electronics Technician: Shawn, Technician replied 8 years ago
Shawn
Shawn, Technician
Category: Consumer Electronics
Satisfied Customers: 181
Experience: I have been servicing electronic components for 6 years, including cellphones, computers.
Verified
Could you please elaborate on what equipment you are using. Please provide more information about your issue.
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Customer reply replied 8 years ago
Upper righthand part of screen i blandk. Left-hand side has words but there are a few lines from middle to right side that is grey with no words.
Electronics Technician: Shawn, Technician replied 8 years ago
Is this an LCD screen for your computer or laptop?
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Customer reply replied 8 years ago
We are talking about an Amazon Kindle. The model # XXXXX XXXXX The serial number B0A294844489. Hope this helps.
Electronics Technician: Shawn, Technician replied 8 years ago
Ok thank you for the information. This is a issue with the Kindle screen. The screen is unfortunately failing. How old is the unit. Amazon has a one year warranty and is very good about replacing failed units under warranty. They can be contacted at 1-866-321-8851
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Customer reply replied 8 years ago
Think that $18.00 is ridiculous to pay for this information That's a pretty expensive telephone number
Electronics Technician: Shawn, Technician replied 8 years ago
Unfortunately there is nothing I can do to resolve your screen issue. It must be taken up with Amazon. If you are not satisfied you do not have to accept my answer.
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Shawn
Shawn, Technician
Category: Consumer Electronics
Satisfied Customers: 181
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Experience: I have been servicing electronic components for 6 years, including cellphones, computers.

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