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NIGHT BEFORE LAST MY BATTERY WAS LOW AND I PLUGGED THE
NIGHT BEFORE LAST MY BATTERY WAS LOW AND I PLUGGED THE KINDLE IN TO RE-CHARGE. SINCE THEN I CAN NEITHER TURN ON NOR SHUTE DOWN THE KINDLE. IT IS "FROZEN", BUT A DISPLAY OF THE WORDS "KINDLE FIRE" DOES… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Re: Kindle Model # ***** successfully operated for a year
Re: Kindle Model # ***** successfully operated for a year or two. I connected to the charger & left over- night. It no longer operates when switched on & appears to be totally dead with no indication … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
539 satisfied customers
I have had my kindle for over four years and never had a problem
I have had my kindle for over four years and never had a problem with it. About two weeks ago it began to not click to the next page that easily - often I had to hit the forward button twice to get it… read more
Viet - Printer Tech
Viet - Printer Tech
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recieved Kindle in Oct(latest version.I guess) has worked ok
recieved Kindle in Oct(latest version.I guess) has worked ok until recently.Have to hold power switch a long time to get it to come on. it will not return to last page read.… read more
namstech
namstech
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Master's Degree
546 satisfied customers
My kindle 1 is frozen at a page of the latest book I downloaded.
My kindle 1 is frozen at a page of the latest book I downloaded. It won't clear the page even if I turn off, much less when I push the next page switch. What do I do?… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My kindle is frozen locked at buy this book now . Its battery
My kindle is "frozen": locked at "buy this book now". Its battery is fully charged, and it is disconnected from the a/c power source. I have attempted the trouble-shooting steps to get the kindle out … read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I opened my kindle yesterday and found that the words amazon
I opened my kindle yesterday and found that the words "amazon kindle" were displayed on the screen. I had been reading it the night before and turned off the power and closed the cover. When opening i… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,721 satisfied customers
The buttons on the side of my Kindle are not working, I cant
The buttons on the side of my Kindle are not working, I can't turn the page, go backwards or even go to the home page, can you help me with this?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
hello- i dropped my kindle and now the screens will not advance
hello- i dropped my kindle and now the screens will not advance when I press next page or previous page. the image is still clear and the screen seems fine. I can't even get to the home page to try a … read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I have had a first generation Kindle for a couple years and
I have had a first generation Kindle for a couple years and have been very happy with it and no problems, but last week while reading a novel my kindle froze. I cananot get it to the next page or prev… read more
James
James
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Vocational, Technical or Trade Scho
2,198 satisfied customers
I went to bed last night without turning off my Kindle, and
I went to bed last night without turning off my Kindle, and now despite my efforts to charge it, the screen is frozen, displaying only the pale outlines of the page I was on when I went to sleep. The … read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Ive had my Kindle for three years and LOVE it. Last night
I've had my Kindle for three years and LOVE it. Last night I turned it on, went to the main menu to check out the new books I had ordered and the screen blinked a couple of times like it was trying to… read more
Simit
Simit
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3,715 satisfied customers
i got new kindle in april was fine then screen froze and instead
i got new kindle in april was fine then screen froze and instead of rotating pixs the cover of the book came on and froze , I plug it in all night still not working this am---also on top a green light… read more
Mike
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my Kindle screen is frozen. I shut it off and the screen still
my Kindle screen is frozen. I shut it off and the screen still has the last page I read and will not go back or forth or go off.… read more
Simit
Simit
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3,715 satisfied customers
My Amazon Kindle reading machine stopped responding to commands
My Amazon Kindle reading machine stopped responding to commands while I was reading. I have recharged the battery. It wasn't low. It will not respond to commands - next page - previous page - menu or … read more
Simit
Simit
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3,715 satisfied customers
I am not able to plug in the cable to the kindle port in order
I am not able to plug in the cable to the kindle port in order to charge its batteries. I've had my Kindle for over six months and have had no previous problems. The cable appears to plug in correctly… read more
Steve G.
Steve G.
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I received my Kindle as a gift last Mothers Day and while
I received my Kindle as a gift last Mother's Day and while listening to a book the other night, the sound stopped and the screen is dark and has lines going through it so I cannot read it. What do i d… read more
Rob
Rob
Vocational, Technical or Trade Scho
578 satisfied customers
I purchased a kindle almost a year ago - Serial No. B0 01C4BB
I purchased a kindle almost a year ago - Serial No. B0 01C4BB 8453 0100 - last night while reading a book the screen just stopped working - it is fully charged having charged it that morning - the bat… read more
Dustin
Dustin
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Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

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I am here to help you!

Russell H.

Russell H.

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4,832 satisfied customers

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Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Greg A.

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Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

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1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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