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I am having a problem...
I am having a problem with my Sony Progressive DVD player (NS725P)--it no longer plays DVDs. I just put in a disc, got some grinding noises, then got a message "Cannot Play This Disc." This happens with all the discs--these are commercially produced movies. I believe that the disc isn't spinning either. Can you help?
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 1 hour by:
6/16/2010
Electronics Technician: Aric, Technician replied 8 years ago
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 47,798
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Initially try unplugging the system for 60 minutes, then upon plugging back in press and hold the "FF" (Forward Arrow) button for 3-5 seconds to try and reset the unit. Let me know what happens.

 

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Category: Consumer Electronics
Satisfied Customers: 47,798
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