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i have bought 2 canon xhga1s high definition camcorders and…

Customer Question
i have bought 2 canon...
i have bought 2 canon xhga1s high definition camcorders and cant get the computer to recognise them via firewie i have an mv 30 and the computer picks it up immediately

i would appreciate some help
regards
Frank Dubowitz
Submitted: 8 years ago.Category: Consumer Electronics
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Answered in 2 hours by:
6/12/2010
Electronics Technician: EmilyJH, Technician replied 8 years ago
EmilyJH
EmilyJH, Technician
Category: Consumer Electronics
Satisfied Customers: 78
Experience: Technical Theatre HND (specialising in AV+Electrics) 3 yrs working in theatre/live events
Verified
Hi there,

What computer are you using?

The first thing that I would do is go to the Canon website and download the drivers for your camcorder onto your computer.

Let me know how you get on,

Emily
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Customer reply replied 8 years ago
Hi Emily i cant seem to find any drivers on the canon website and isee that many owners of the same canon hd camera as mine are having the same problems
Electronics Technician: EmilyJH, Technician replied 8 years ago
Can I please verify with you the model number of your camera? I can only find a record of an XGA1 or XHG1, not XHGA1.

Thanks,

Emily
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EmilyJH
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Category: Consumer Electronics
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