Electronics Repair Questions? Ask an Electronics Technician
Hello & Welcome,
Can you tell me how long you have owned your Nuvi?
Can you tell me how long it has been since you updated the unit software?
The first thing I would try is a Master Reset. This will clear your saved favorites, if it works.
This involves starting with the unit disconnected from power and turned OFF.
Then press and hold your finger in the lower-right corner of the screen while powering the unit on.
Continue to hold your finger on the screen unit you see a screen that asks "do you want to clear the user data?"
Answer Yes and the system will do a master reset.
Please let me know what happens each step of the way
Thanks, XXXXX XXXXX
Thanks for letting me know.