Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I have a Denon receiver. Am connecting my cable box out of…

Customer Question
I have a Denon receiver...
I have a Denon receiver. Am connecting my cable box out of its DVI output. Using a DVI to HDMI cable, I connect the HDMI to the receiver. I get an error message on the screen.
My Denon tech person says that his setup is just like this and it works. Is there something in the receiver that I need to setup differently?
Submitted: 8 years ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 2 hours by:
6/9/2010
Electronics Technician: ProTV and Audio, TV & Audio Technician replied 8 years ago
ProTV and Audio
ProTV and Audio, TV & Audio Technician
Category: Consumer Electronics
Satisfied Customers: 939
Experience: Over 25 years in TV & Audio, ISCET Certified in Consumer Electronics and Audio, AAS, EET
Verified

Dear JA customer,

 

Thank you for your question.

 

So that I may further assist you, could you please verify the full model number of your receiver?

 

Thank you for your Just Answer question and I look forward to your response.

 

Ask Your Own Consumer Electronics Question
Customer reply replied 8 years ago
Denon AVR-2310CI / 890
Electronics Technician: ProTV and Audio, TV & Audio Technician replied 8 years ago

Thank you.

 

First verify that it is a DVI-D connector. Also, if the cable box is not HDCP compliant then the DVI output will not work. You can bypass the Denon and try the HDMI input at the TV to verify.

 

Please let me know the results, and the cable box model number.

 

 

 

 

 

 

 

 

 

 

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I have a comcast HD box connected to a Yamaha receiver via
I have a comcast HD box connected to a Yamaha receiver via an HDMI cable and then an LG LCD Tv connected to the Yamaha receiver via another HDMI cable. Everytime I turn the tv off, the comcast box res… read more
William Lesko
William Lesko
Owner/ Electronics Center
43 satisfied customers
We just bought a denon 1612 reciever and hooked it up to our
We just bought a denon 1612 reciever and hooked it up to our LG TV. We have DISH and get a no signal when we finish the step wizard, please advise, mark… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I have a Denon AVR - 2312Cl. I am trying to pass thru Apple
I have a Denon AVR - 2312Cl. I am trying to pass thru Apple TV thru HDMI to my TV. I can't get this to work. When I hook up the Apple TV directly to the TV, it works well. Can you advise.… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have a W100 Digital Projector. I was connected to my receiver
I have a W100 Digital Projector. I was connected to my receiver with composite cables. I just replaced my receiver and its output is HTMI. I ran a HTMI cable from the receiver to a HTMI/DVI Converter … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I cannot get my Denon avr 789 to switch on hdmi video from
I cannot get my Denon avr 789 to switch on hdmi video from a Dish Network receiver. I have a 50" Panasonic plasma flat panel plugged into the HDMI slot on the 789 (using a dmi-hdmi adapter) and the sa… read more
Rod
Rod
Systems Engineer
Graduate Certificate
1,319 satisfied customers
How to I connect via HDMI cables a Time Warner HiDef Cable
How to I connect via HDMI cables a Time Warner HiDef Cable box to a Dennon Reveiver to a Panasonoc DVR and Sony Bravia Plasma TV… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I need help connecting my Comcast DVR box, Denon receiver,
I need help connecting my Comcast DVR box, Denon receiver, Mitsubishi TV. Denon AVR-2802 Mitsubishi WS-55909(DVI...no hdmi) Cable box is a Comast Explorer 8300 HD Since I do not have an hdmi connectio… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I cannot get DVD audio on my Denon AVR 1910 receiver. I get
I cannot get DVD audio on my Denon AVR 1910 receiver. I get picture, Direct TV works properly both audio and video via HDMI, DVD HDMI cable is good and plugged into the receiver correctly (and the DVD… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Samsung LNS2651/DXX . I started to experience problems
I have a Samsung LNS2651/DXX . I started to experience problems with the TV powering up. I call a tv repair guy who replaced the capacitors in the power unit and resolved the problem. However before h… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
connected mac mini to hdmi port on Denon avr 2808ci whi
connected mac mini to hdmi port on Denon avr 2808ci which i am using as a video changer which is connected into the dvi port of my Runco plasma. at first the computer was displayed on the tv. now i co… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Hi there. I have a Denon AVR-890 that we just purchased and
Hi there. I have a Denon AVR-890 that we just purchased and are setting up. I'm getting an error message: "The HD Contect protection of your repeater ahs been compormised. All deivces connected to the… read more
TX_Engineer
TX_Engineer
Software Engineer
Bachelor's Degree
55 satisfied customers
Is there a way to plug an ipod into the Denon 1908 without
Is there a way to plug an ipod into the Denon 1908 without the control dock? We have the dock but my husbands wants to be able to control the ipod from the ipod and listen through our AV system.… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Denon 1908 AV receiver. Analog Inputs Sci Atlanta cable box,
Denon 1908 AV receiver. Analog Inputs: Sci Atlanta cable box, Series II TIVO, Denon DVD player. Has composite connection to LG TV. I added Blueray player and connected it to the 1908 via HDMI. Also ad… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Just bought a samsung tv and cant get dennon receiver to play
Just bought a samsung tv and can't get dennon receiver to play dvd sound through the receiver?… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I have a 50 Pioneer plasma T.V., model PDP507CMX. I have satellite
I have a 50" Pioneer plasma T.V., model PDP507CMX. I have satellite service, but the technician hooked it up with 5 coax cables because there does not seem to be a HDMI plug-in on the back of the T.V.… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I cant get my surround sound to work from my toshiba dlp to
I can't get my surround sound to work from my toshiba dlp to my denon avr 590 receiver. I need help!… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
Hi, I am having a problem with on of my components connected
Hi, I am having a problem with on of my components connected to my Denon AVR-2307CI. It will produce sound but no video. I dont know what buttons were pressed to cause this to happen. Please help as I… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a denon 1909 avr. the hdmi outputs vcr and hdp produce
I have a denon 1909 avr. the hdmi outputs vcr and hdp produce no video but do produce audio.Suggtions to what may be wrong?… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x