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AnswermanRob, Electronic Jack Of All Trades
Category: Consumer Electronics
Satisfied Customers: 10788
Experience:  FCC License w/Radar Endorsement, 5 yrs of experience teaching aviation electronics, 20yrs total exp
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my kindle will not boot up. it froze when i was using it.

Customer Question

my kindle will not boot up. it froze when i was using it. it's charged up and was working just fine. it will not power up. the screen just blinks when i turn the power on. can you help?
Submitted: 7 years ago.
Category: Consumer Electronics
Expert:  AnswermanRob replied 7 years ago.

Hello and thank you for using Just Answer.


Try a master reset.

To reset a Kindle 1, you need to open the back cover first. Turn your Kindle over so that the back cover is facing you. Slide the back cover off by pressing the cover firmly while sliding the cover to the right with your thumbs. Use a paper clip to press the reset button on the top left of the battery. The kindle will flash a few times and reset.

If it's a Kindle 2

1. Slide the power button and hold it for 30 sec.

2. Release the button and wait for 20 sec until the screen begins to flash.

3. As soon as it does, plug in the power and charge it for a few hours.


If this doesn't work, let me know.