How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 44955
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
Type Your Consumer Electronics Question Here...
Aric is online now
A new question is answered every 9 seconds

I have a Pioneer VSX-501 Home Theater Surround Sound Stereo

Customer Question

I have a Pioneer VSX-501 Home Theater Surround Sound Stereo when I turn on the display illuminates temporarily, several seconds and then turns off. I hear no audio at all.
Submitted: 7 years ago.
Category: Consumer Electronics
Expert:  Aric replied 7 years ago.


Try unplugging the unit for 60 minutes, then plug back in and try it again. This will reset the processor and hopefully the unit will operate normally. Check all the speaker wiring for shorts, make sure they're also not touching the chassis of the receiver, or are not otherwise pinched or frayed. If all looks well, try disconnecting all the speakers and cycle the power off, then on again. If the unit shuts down with no load connected, fails to power up, or if you have "protect" on the screen, then the unit likely has a bad output transistor, or capacitor and is in need of service. I can send you the contact info for a Service Center near you if you'd like.




If this answer solves your problem, please click "Accept". Tips and Bonuses are always welcome and appreciated!

Customer: replied 7 years ago.

Tried all the above with no success, do you have the part number for the output transistor, or capacitor

Expert:  Aric replied 7 years ago.
I don't, it depends on which component is blown. The unit would have to be tested- test the output transistors for shorts, and replace as necessary. I will Opt out and let another expert answer this.
Customer: replied 7 years ago.
Relist: Incomplete answer.