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Neil, Technician
Category: Consumer Electronics
Satisfied Customers: 857
Experience:  More than 10 years of experience in electronics equipment repair
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My granddaughters laptop is dead. the charger cord or i should

Customer Question

My granddaughter's laptop is dead. the charger cord or i should say the box in the center of the charger cord gets so hot and it beeps so we stopped using it afraid of a fire. she cannot charge her battery on her laptop. what do i do?
Submitted: 8 years ago.
Category: Consumer Electronics
Expert:  Neil replied 8 years ago.



Thank you for using JustAnswer.


The cable that you plug to the laptop has two wires inside. One thin wire at the center which is wrapped by a braided wire. The thin wire's insulation broke and now it's touching the braided wire. They are shorting out. This explains why the charger get's hot. Do not use the charger because there is a risk of fire. You need a new charger for the laptop.



I hope this answers your question and if you have more please feel free to ask.


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Neil and 2 other Consumer Electronics Specialists are ready to help you
Customer: replied 8 years ago.
what makes it beep?
Expert:  Neil replied 8 years ago.

Is it a beep or squealing sound?



Customer: replied 8 years ago.
i tried to add additional question and it wanted more money. why does it beep?
she said it is like one of those annoying dog whistles
Expert:  Neil replied 8 years ago.

Is it coming from the charger or the laptop?