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My Genos Keyboard does not have the AUDIO MULTI RECORDING…

Customer Question
Hey Brother My Genos...

Hey Brother My Genos Keyboard does not have the AUDIO MULTI RECORDING option when i press the recording button. Nevertheless the manual says it is available. Is it because i dont have the latest system upgrade of Genos software?

Technician's Assistant: When did this audio problem start with your instrument?

Since i bought it.

Technician's Assistant: Is the audio working with headphones or external speakers?

Both no problem

Technician's Assistant: Anything else you want the Instrument Expert to know before I connect you?

Yes i cant find the way to convert midi recordings to wav file so i can save them on a pen drive and playback on another device.

Submitted: 2 months ago.Category: Electronic Musical Instruments
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Answered in 7 hours by:
5/29/2018
Electronic Musical Instrument Expert: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 2,819
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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jaimzness, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 117
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Experience: DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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jaimzness

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DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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20 years repairing electronic musical instruments,amplifiers,speakers.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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