Electronic Musical Instruments

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Chatting from Toolangi Primary ScWe have a KAWAI keyboard.

Customer Question
Chatting from Toolangi Primary...

Chatting from Toolangi Primary ScWe have a KAWAI keyboard

Technician's Assistant: What's the brand and model of your instrument?

KAWAI Digital Piano L1

Technician's Assistant: How long has this been going on with your instrument? What have you tried so far?

Sustain pedal does not turn off when required. Once on seems to stay on.

Technician's Assistant: Anything else you want the Instrument Expert to know before I connect you?

When initially tried it fails to sustain - can work after a litle fiddling around then fails to turn off.

Submitted: 4 months ago.Category: Electronic Musical Instruments
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Answered in 11 hours by:
3/20/2018
Electronic Musical Instrument Expert: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
Think weWe are going to purchase a pedal - and can return it if it also fails. Will know then if the problem is the keyboard or not. Thank you
Electronic Musical Instrument Expert: Harry, Customer Service replied 3 months ago

OK thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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