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Philips tonearm won't stay down,drops ok,then just rises…

Customer Question
Philips tonearm won't stay...

Philips tonearm won't stay down,drops ok,then just rises back up

Technician's Assistant: What's the brand and model of your instrument?

Philips 312

Technician's Assistant: How long has this been going on with your instrument? What have you tried so far?

Years ago,just tried it again,have not tried any repairs

Technician's Assistant: Anything else you want the Instrument Expert to know before I connect you?

No,just want to get it working again,short of buying another,really like the 312

Submitted: 4 months ago.Category: Electronic Musical Instruments
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Answered in 17 hours by:
3/19/2018
Electronic Musical Instrument Expert: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I guess,when push the down switch tonearm drops,then slowly rises back up
Electronic Musical Instrument Expert: Harry, Customer Service replied 4 months ago

Hi Greg,

It is likely that the turntable needs some lubrication and TLC.

I would recommend that you contact a local technician so they can view the issue and fix it for you at your home.

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Customer reply replied 4 months ago
nevermind,I'll figure it out
Electronic Musical Instrument Expert: Harry, Customer Service replied 4 months ago

OK

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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