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Richard
Richard, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 50231
Experience:  Over 20 years fixing Electronically devices
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It just stop playing in the middle of a song the sound just

Customer Question

It just stop playing in the middle of a song the sound just go out.
JA: When did this audio problem start with your instrument?
Customer: Sunday was the first time
JA: Is the audio working with headphones or external speakers?
Customer: Ok let me try that
JA: Anything else you want the Instrument Expert to know before I connect you?
Customer: It been working fine until Sunday
Submitted: 8 months ago.
Category: Electronic Musical Instruments
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 8 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 8 months ago.
I'm waiting for my answers
Customer: replied 8 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed. I have received my answers yet!
Customer: replied 8 months ago.
I have not received my answers about my keyboard. Just stop making any sound
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 8 months ago.

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your Keyboard. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Can you tell me please the model of the keyboard?

Please let me know

Customer: replied 8 months ago.
Juno-ds/ lo
Expert:  Richard replied 8 months ago.

Thanks

remove the power to the Juno, wait 10 minutes, connect the power and then tell me how it then functions please