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We have a TD-25 and sound is now intermittently with static…

Customer Question
We have a TD-25...

We have a TD-25 and sound is now intermittently with static and crackle. Tried replacing headphones and cord with same problem.

Technician's Assistant: When did this audio problem start with your instrument?

2 days ago, the instrument is 6 months old

Technician's Assistant: Is the audio working with headphones or external speakers?

We don’t have external speaker to try, but does the same thing with different headphones

Technician's Assistant: Anything else you want the Instrument Expert to know before I connect you?

No, I think that’s all

Submitted: 6 months ago.Category: Electronic Musical Instruments
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Answered in 1 day by:
1/5/2018
Electronic Musical Instrument Expert: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 2,576
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 6 months ago
No, but I do need help with a refund and cancellation of this service. ;)
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Category: Electronic Musical Instruments
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Experience: DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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