Electronic Musical Instruments

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I have M audio M Track plus. Working fine in garage band…

Customer Question
Hello. I have M...

Hello. I have M audio M Track plus. Working fine in garage band until recently. Now G B not getting the input signal, but I can listen to previous sessions through the device OK. Can see that the mic is working fine, but no sign of GB picking it up. That goes for line in as well.

Technician's Assistant: What's the brand and model of your instrument?

Are you referring to my guitar, or M Audio interface?

Technician's Assistant: How long has this been going on with your instrument? What have you tried so far?

Got in touch with apple to see if problem with G B. The iMac recognizes the interface but not receiving signal. Problem for a bout 5 days. I use the interface everyday.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I had a fairly in depth chat with Apple, convinced it's not a Mac problem, but you never know!

Submitted: 6 months ago.Category: Electronic Musical Instruments
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Answered in 21 hours by:
1/1/2018
Electronic Musical Instrument Expert: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 2,611
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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jaimzness, Engineer
Category: Electronic Musical Instruments
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Experience: DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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jaimzness

jaimzness

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DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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20 years repairing electronic musical instruments,amplifiers,speakers.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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